About

WHO WE ARE.

At Vennd Technologies, we are striving to deliver best in class products and services that allow our customers to conduct business with service provider partners in the most efficient and effective ways possible.

We are committed to perpetually pursuing, developing and implementing innovative solutions that can be customized to our clients needs. We place significant value on listening and paying close attention to our customers, our solutions providers and industry specific feedback as we define and refine our service product offerings.

FAQ

WHAT IS VENND TECH?

Vennd Technologies provides turnkey software and service solutions for enterprise-wide Property and Casualty claims management that assists our customers in running their businesses and managing claim related transactions with its service provider partners in the most efficient and effective ways possible. VENND’s solutions address the disparate technologies and manual processes that permeate today’s claim operations that distract from expense control, indemnity management and ideal customer service.

WHERE IS MY DATA STORED?

VENND utilizes cloud based solutions provided by Microsoft Azure that offer the most trusted security, privacy, transparency and most compliant coverage (70+ compliant offerings) of any cloud provider in the industry. Our environments have best-in-class continuous security-health monitoring, and multi-site redundancy for business contingency and disaster recovery.

WHAT ARE MY SYSTEM REQUIREMENTS?

VENND recognizes that our customers are using diverse Operating Systems, Devices, and Internet browsers. While we want every customer to have the best possible experience using our products, we acknowledge that it is impossible to develop software applications that work identically, efficiently, and effectively across all implementations. We also recognize that testing on every browser version and device combination is no longer possible as many new browser versions are deployed on aggressive weekly or bi-weekly schedules. This being said, VENND supports the following Web Browsers:

Chrome
Firefox
Internet Explorer
Safari

If an issue is discovered with one of the recommended browsers listed above, please report it to VENND Support so that our development team can review the issue.

General Workstation Requirements:

1024 x 768 resolution or higher
Dual Core1.6GHz or faster with RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
PostScript printer with Adobe Acrobat Reader
All system requirements are subject to change based on product version.

IT MAKES SENSE.

At VENND we recognize that system uptime is of the great importance for business-critical web applications. We have in place multiple external monitoring systems to track and record availability and response time from various locations around the globe. We have a 24 x 7 x 365 support availability to respond in the unlikely event of a serious processing issue.

VENND’s Service Level Agreement guarantees uptime of 99.9% every month. Our record shows we are always performing above this SLA.

VENND’s exceptional uptime service record is achieved by planned redundancy throughout our systems, coupled with appropriate quality assurance and change management. This redundancy applies to everything from power and network availability within the Microsoft Azure data centers to firewalls, load balancers, switches, web servers, database servers, etc.

Available Uptime

INSURANCE TECH
IS IN OUR DNA.

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