WHO WE ARE.
At Vennd Technologies, we are striving to deliver best in class products and services that allow our customers to conduct business with service provider partners in the most efficient and effective ways possible.
We are committed to perpetually pursuing, developing and implementing innovative solutions that can be customized to our clients needs. We place significant value on listening and paying close attention to our customers, our solutions providers and industry specific feedback as we define and refine our service product offerings.
IT MAKES SENSE.
At VENND we recognize that system uptime is of the great importance for business-critical web applications. We have in place multiple external monitoring systems to track and record availability and response time from various locations around the globe. We have a 24 x 7 x 365 support availability to respond in the unlikely event of a serious processing issue.
VENND’s Service Level Agreement guarantees uptime of 99.9% every month. Our record shows we are always performing above this SLA.
VENND’s exceptional uptime service record is achieved by planned redundancy throughout our systems, coupled with appropriate quality assurance and change management. This redundancy applies to everything from power and network availability within the Microsoft Azure data centers to firewalls, load balancers, switches, web servers, database servers, etc.